Shipping policy

Shipping Policy

At Welkin Society, we are committed to delivering your eyewear and lifestyle essentials with care, efficiency, and transparency. Please review our shipping policy below.

Order Processing

All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a separate notification once your order has shipped.

During peak seasons, product launches, or promotional periods, processing times may be slightly extended. We appreciate your patience during these times.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping (U.S.): 3–7 business days after shipment

  • Expedited Shipping (U.S.): 2–3 business days after shipment

  • International Shipping: 7–21 business days, depending on destination

Delivery times are estimates and not guaranteed.

Domestic Shipping (United States)

Welkin Society ships within the United States using trusted carriers such as USPS, UPS, and FedEx. Carrier selection is based on order size, destination, and service availability.

International Shipping

We currently offer international shipping to select countries. International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are not included in the shipping cost and are the responsibility of the customer.

Customs processing times may affect delivery timelines and are outside of our control.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.

Shipping Address Accuracy

Please ensure that your shipping address is correct at checkout. Welkin Society is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If an order is returned to us due to an incorrect address, the customer may be responsible for additional shipping fees to resend the package.

Lost, Stolen, or Damaged Packages

Welkin Society is not responsible for lost or stolen packages once marked as delivered by the carrier.

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage so we can assist you.

Shipping Restrictions

Certain products may have shipping restrictions based on destination.